VAGAS

SERVICE MANAGER

Fox Human Capital is advising one of the world’s leaders in advanced planning software solutions, optimization and consulting services that result in optimized supply chains.

Responsibilities:
:: Lead and grow the local support team
:: Oversee all support activities and requests across the customer base
:: Proactively communicate with customers to track and improve customer satisfaction
:: Mentor team members to stimulate personal growth
:: Prepare and present periodical overviews / KPI’s to management.

Requirements:
:: Leadership skills and people management
:: Excellent communication skills, proactive profile and professional attitude
:: Highly focused and results oriented: able to identify goals, set priorities, and resolve issues
:: Knowledge with data analysis and languages (XML, XSL, SQL, Excel/VBA)
:: Advanced English, fluent being ideal (Spanish is a differential)
:: Knowledge in project management methodologies
:: Knowledge in logistics chains and Supply Chain

Do you have the profile adhering to the vacancy or know someone? Tag in the comments or send CV to: rodrigo.mansur@foxhumancapital.com with the title Service Manager

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Good luck 🙂